Traveling with pets can be a rewarding experience, but it requires careful planning and adherence to airline policies. United Airlines offers comprehensive services for passengers traveling with pets, whether in the cabin, as checked baggage, or via their PetSafe® program. This detailed guide covers everything you need to know about United Airlines pet policy, including regulations, booking procedures, and tips for a smooth journey with your furry friends.

For inquiries or assistance with pet travel, contact United Airlines at 1-888-356-5330.

Overview of United Airlines Pet Policy

Pet Travel Options

United Airlines provides several options for traveling with pets:

1. In-Cabin Pets: Small pets can travel with their owners in the cabin.
2. Checked Pets: Medium-sized pets can travel as checked baggage.
3. PetSafe® Program: For larger pets or when in-cabin or checked baggage is not feasible, United’s PetSafe® program offers cargo transport.

General Requirements

• Health: Pets must be in good health and at least 16 weeks old for domestic travel and 15 weeks for international travel.
• Documentation: Required documentation includes vaccination records and health certificates. Specific requirements may vary by destination.

In-Cabin Pet Policy

Eligibility and Restrictions

• Types of Pets: Only dogs and cats are allowed in the cabin.
• Pet Carrier: Pets must be transported in an approved carrier that fits under the seat. Dimensions are generally 18" x 11" x 11" (45 cm x 28 cm x 28 cm).
• Weight Limit: The combined weight of the pet and carrier should not exceed 17 pounds (8 kg).
• Reservations: In-cabin pet space is limited, so early booking is essential.

Booking Process

1. Contact United Airlines: Call 1-888-356-5330 to check availability and book space for your pet. Online booking for pets is not available.
2. Provide Information: Supply details about your pet, including breed, weight, and carrier dimensions.
3. Pay the Fee: The in-cabin pet fee is $125 each way, payable at the time of booking.

During Travel

• Check-In: Arrive at least 30 minutes earlier than the standard check-in time. Inform the agent that you are traveling with a pet.
• Security Screening: Pets will need to go through security screening. Remove your pet from the carrier and place the empty carrier on the conveyor belt for X-ray screening.
• Onboard: Keep your pet in the carrier under the seat in front of you throughout the flight.

Checked Pet Policy

Eligibility and Restrictions

• Types of Pets: United accepts a wider variety of pets as checked baggage, including larger dogs and cats.
• Temperature Restrictions: Pet travel as checked baggage is subject to weather conditions. Pets are not accepted if temperatures exceed 85°F (29°C) or fall below 45°F (7°C).
• Carrier Requirements: Approved carriers must be sturdy and well-ventilated. Size and type depend on the pet's breed and size.

Booking Process

1. Contact United Airlines: Call 1-888-356-5330 to book space for your pet.
2. Provide Details: Share information about your pet and the carrier.
3. Pay the Fee: Checked pet fees vary based on the destination. Fees typically range from $200 to $400.

Preparation and Check-In

• Health Certificate: Obtain a health certificate dated within 10 days of travel.
• Check-In: Arrive at least 2 hours before departure. Check in at the special assistance counter.
• Carrier Labeling: Clearly label the carrier with your contact information.

PetSafe® Program

Overview

The PetSafe® program is designed for pets that cannot travel in the cabin or as checked baggage. This service offers specialized care and transportation for pets traveling as cargo.

Eligibility and Restrictions

• Types of Pets: Accepts a variety of pets, including birds, rabbits, and some exotic animals.
• Carrier Requirements: Must meet IATA regulations and be appropriate for the size and breed of the pet.

Booking Process

1. Visit the PetSafe® Page: Go to the PetSafe® page.
2. Contact PetSafe: Call the PetSafe® Desk at 1-800-575-3335 for quotes and booking.
3. Provide Details: Include pet's size, breed, and destination.

Preparation and Travel

• Documentation: Provide health certificates and vaccination records.
• Drop-Off: Deliver your pet to the designated PetSafe® location.
• Pick-Up: Pets are available for pick-up at the PetSafe® facility at the destination.

Breed Restrictions

Banned Breeds

Certain dog breeds are prohibited from flying due to health and safety concerns:

• Snub-Nosed Breeds: Such as Pugs, Bulldogs, and Persian Cats, which are prone to breathing difficulties.
• Aggressive Breeds: Such as Pit Bulls and Rottweilers, may be restricted due to behavior risks.

Special Requirements

Some breeds may require additional precautions or documentation. Check with United Airlines for specific breed-related guidelines.

Service Animals

Definition and Guidelines

Service animals are allowed to travel in the cabin free of charge if they meet certain criteria:

• Documentation: Must provide proof of the animal’s training and the necessity for its presence.
• Behavior: The animal must be well-behaved and not pose a threat to other passengers.

Booking Process

1. Inform United Airlines: Contact 1-888-356-5330 to notify the airline about your service animal.
2. Submit Documents: Provide required documentation at least 48 hours before departure.

Emotional Support Animals (ESAs)

As of January 2021, United Airlines no longer accepts Emotional Support Animals in the cabin. ESAs must travel as pets and comply with the standard pet policy.

Travel Tips for Pet Owners

Health and Safety

• Veterinary Check-Up: Ensure your pet is in good health and up-to-date on vaccinations.
• Hydration: Provide your pet with water but avoid feeding them a large meal before travel to prevent discomfort.

Pet Comfort

• Familiar Items: Include a familiar blanket or toy in the carrier to comfort your pet.
• Exercise: Give your pet plenty of exercise before the flight to help them rest during travel.

Arrival Procedures

• Post-Flight Check: Check your pet for signs of stress or illness after the flight. Consult a veterinarian if you notice any issues.
• Walk and Hydrate: Allow your pet to walk and drink water as soon as possible after disembarking.

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Conclusion

Traveling with pets on United Airlines requires careful planning and adherence to their pet policies. Whether your pet travels in the cabin, as checked baggage, or via the PetSafe® program, understanding the guidelines and preparing adequately will ensure a safe and comfortable journey for your furry companion.

For more information or assistance with pet travel, contact United Airlines at 1-888-356-5330.