You can talk to a live person at Southwest through the phone call option in which you will get 

Southwest Airlines customer service number 1-800-I-FLY-SWA (1-800-435-9792. The number will connect you with the executive directly, and the live person will resolve your issue with an appropriate solution. Toll-free number is specially dedicated to giving you information regarding baggage , check-in, lost and found flight status, etc. You can follow the below-discussed phone call procedure and get in touch with the customs service personnel. 

• Navigate to the official page of Southwest Airlines.
• After that, hit on the contact us tab on the portal.
• Now at the contact panel, you will see the phone call icon, select it. 
• The page will display the toll-free number 1-800-I-FLY-SWA (1-800-435-9792, dial it.
• Dial the number will connect you with the IVR process; follow it and get in touch with the customer service team.
• At last, according to your query, you will connect with the airline representative, and the respective live person will guide you till you complete your process. 

Via live chat 

Southwest Airlines provides the chat option to connect with the assistant, which will provide you with the relevant information in the chat panel. The chat process makes it easier because, with just one click, you can communicate with customer service. 

So you have got the solution to your question: How do I talk to a live person at Southwest Airlines? Mentioned above and along with that chat option is also discussed, which is also a way to approach airline.

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