Hp printer support has an excellent customer support service for how to download drivers ,print and scan doctor.and a lot more. Before you contact customer service you may try all this diagnosis steps like check your printer is not on sleep mode, you internet connection functioning good and also check your hp printer power cord if it is connected nicely.Try updating new version of driver to your hp printer.Still if does not working then try to contact support for hp printer .
https://printersofflines.com/hp-printer-support/
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