Conversational AI For Customer Service: How To Get It Right

Great customer service is key to a successful business. Custom Conversational AI helps customers solve problems quickly without needing many service agents. With 63% of stores using AI for better service, many companies still struggle to set it up. Conversational AI uses NLP and ML to improve self-service, cut wait times, and provide 24/7, multilingual support, automating simple tasks and boosting customer engagement.

More info: https://xonique.dev/blog/conve....rsational-ai-for-cus

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